Privacy Policy

1. Who we are

Patex Solutions ("we", "us", "our") is a full-service digital marketing agency. Our website is patexsolutions.com. You can contact us at patexsolutions@gmail.com.

2. What information we collect

We collect information you provide directly to us, including:

• Name and email address when you book a strategy call via Calendly
• Any additional information you choose to share during that booking or in subsequent communications
• Messages you send us via email

We also collect limited technical data automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This is handled via standard web hosting and analytics tools.

3. How we use your information

We use the information we collect to:

• Schedule and prepare for strategy calls
• Respond to your enquiries
• Send follow-up information relevant to our conversation
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Third-party services

We use the following third-party tools that may process your data:

• Calendly — for booking strategy calls. Their privacy policy applies to data you submit through their scheduling tool.
• Google Workspace — for email communication.

5. Cookies

Our website may use basic cookies to ensure it functions correctly. We do not use tracking or advertising cookies. If you use a browser setting to block cookies, the site will still work.

6. Data retention

We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law. If you would like us to delete your data, contact us at patexsolutions@gmail.com and we will action your request promptly.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email us at patexsolutions@gmail.com.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, contact us at patexsolutions@gmail.com.